Privacy Policy
Last Updated: May 2026
Introduction
At Saakya, we value your privacy deeply. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit www.saakya.co.in or place an order with us. By using our website, you agree to the practices described in this policy.
Data Security
We take the security of your personal information seriously. We implement industry-standard security practices including SSL encryption and secure payment gateways to protect your data during transmission and storage. However, no system is entirely risk-free, and we cannot guarantee absolute security. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and understand user behaviour on our site. These may include cookies from tools such as Google Analytics. You can manage or disable cookies at any time through your browser settings, though doing so may affect certain features of our website.
Third-Party Services
We may share your personal information with trusted third-party service providers — such as payment processors, logistics and delivery partners, and technology platforms — strictly for the purpose of fulfilling your order and operating our business. These third parties are contractually obligated to keep your information confidential and are not permitted to use it for any other purpose. We do not sell your personal data to any third party.
Opt-Out
You can unsubscribe from our promotional emails or marketing notifications at any time by clicking the ‘Unsubscribe’ link in any email we send, through your account settings on our website, or by contacting us directly at saakyahimalayanluxury@gmail.com. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders.
Your Rights
You have the right to access, correct, or request the deletion of your personal information held by us. Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), you also have the right to withdraw consent, nominate a representative, and raise grievances regarding the processing of your data. To exercise any of these rights, please contact us at saakyahimalayanluxury@gmail.com and we will respond within a reasonable timeframe.
Information Collection
We collect personal details such as your name, shipping address, email address, and payment information when you place an order or create an account on our website. We may also collect information you voluntarily provide when you contact us, subscribe to our newsletter, or interact with our website. This information is used solely for processing your orders, communicating with you, and enhancing your overall shopping experience.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected — including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer required, we will securely delete or anonymise it.
Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, as well as the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns or complaints regarding the processing of your personal data.
Grievance Officer: Saakya Store
Email: saakyahimalayanluxury@gmail.com
Available: Monday to Saturday, 10:00 AM – 6:00 PM IST
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us: Email: saakyahimalayanluxury@gmail.com, Website: www.saakya.co.in
Thank you for trusting Saakya with your personal information.
